FAQs

We’re here to help. Call us if you can’t find the answer to your question below.

How qualified are your doctors and specialists?

All GPs are fully qualified and experienced doctors registered with the General Medical Council (GMC). You can read more about them here. Any specialists or consultants your GP may refer you to will also be highly qualified in their field.

Do you offer GP services for children and young people?

Yes. GPs are trained in all aspects of general medicine, including child health. We offer routine vaccinations and immunisations for infants, children and adolescents, and work with a network of NHS-trained paediatric specialists.

Can you refer me to a specialist?

Yes, but only if your GP feels a referral is clinically necessary.

Can your GPs do blood tests?

Yes. Blood tests can be done in seconds wherever is most convenient for you.

Do you travel vaccinations?

Yes. We offer advice and travel vaccinations. Our vaccinations are UK-sourced from the same suppliers as the NHS.

How long are your appointments?

We don’t believe in rushing appointments. GP consultations start at 15-minutes (longer than an NHS appointment) and can last as long you need.

Can GPs prescribe controlled drugs?

Most medicines can be prescribed by your GP, although some need to be prescribed by a specialist. If you know the medication you require please ask when booking.

A medication delivery service is available to your door.

I need help with my electronic prescription

Please see our FAQ for electronic prescriptions here.

Can your GPs prescribe medication?

Yes, our doctors can prescribe medication if necessary.

Please note medication can only be prescribed via video, or in person as the doctor will need to verify your identity.

Can your GPs provide a referral?

Yes, our doctors can provide referrals if necessary.

Please note referrals can only be prescribed via video, or in person as the doctor will need to verify your identity.